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Shipping policy

Shipping Policy

Shipping Locations

PowPow ships within the United States and internationally. Available shipping options and delivery estimates are shown at checkout.

Order Processing

Orders are typically processed and shipped within 1–3 business days, excluding weekends and holidays. You’ll receive a confirmation email with tracking information once your order has shipped.

Processing times may be longer during peak periods or promotions.

Shipping Methods

Most orders ship via USPS.
Larger, bulk, or international orders may ship using alternative carriers to ensure safe and efficient delivery.

Delivery Timing

Delivery times vary by destination and shipping method. Delivery estimates are provided at checkout but are not guaranteed and may be affected by carrier delays beyond our control.

Shipping Rates & Additional Fees

Shipping rates are calculated at checkout.

For international orders, additional fees such as customs duties, taxes, or import charges may apply. These fees are determined by the destination country and are the responsibility of the customer.

Order Tracking

Once your order ships, you’ll receive tracking information via email. Please allow up to 24 hours for tracking details to update.

Shipping Issues

If your order arrives damaged, is missing items, or appears lost in transit, please contact us at [your support email] within 7 days of delivery and we’ll help resolve the issue.

Address Accuracy

Please ensure your shipping address is correct at checkout. PowPow is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.